Terms and Conditions • FreeMenu

Welcome to FreeMenu (operated via freemenu.in). These Terms and Conditions ("Terms", "Agreement") govern your access to and use of FreeMenu's digital QR menu hosting platform, administrative panels, media asset management, and interactive Augmented Reality (AR) viewer tools.

By accessing or using our services—whether as a restaurant merchant, platform administrator, or a diner viewing a menu—you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must discontinue using the platform immediately.

1. Description of Service

FreeMenu provides a cloud-based digital infrastructure allowing hospitality businesses to host, update, and showcase dynamic food menus accessible via QR codes. Features include real-time price updates, portion-based pricing tiers, categorised dish listings, media uploads via high-speed CDNs, and immersive 3D/AR model and video displays.

2. Restaurant Owner Accounts & Content Responsibilities

Restaurant partners registered on FreeMenu are solely responsible for:

Accuracy of Menu Data: Keeping item names, descriptions, pricing, veg/non-veg tags, allergen warnings, and availability statuses up to date.
Intellectual Property & Media Rights: Ensuring that all uploaded logos, food photographs, and promotional banners do not infringe upon any third-party copyrights or trademarks.
Account Security: Safeguarding administrative credentials (User IDs, phone-based logins, and passwords). FreeMenu is not liable for unauthorized access resulting from compromised account keys.
Prohibited Content: You may not upload abusive, misleading, defamatory, offensive, or unlawful content to public menus or cloud drives.

3. Disclaimer of Food Orders & Pricing

Independent Dining Disclaimer: FreeMenu functions as an information delivery platform. FreeMenu is not a restaurant, food delivery operator, or party to any commercial or culinary transaction between diners and restaurants.

All menu prices, applicable taxes (GST), and service charges are determined independently by respective restaurant operators and may change without prior notice.
Food preparation quality, delivery times, hygiene, and allergen management remain the direct legal responsibility of the establishment preparing the meal.

4. Advertising on Free Tiers (Google AdSense)

FreeMenu supports a complimentary digital tier for restaurants financed via third-party digital advertising (including Google AdSense).

Advertisements may appear between menu categories or within dedicated banner slots on free-tier menus.
FreeMenu reserves the right to deliver programmatic, policy-compliant ads on non-premium accounts. Premium and subscription accounts benefit from an ad-free viewing experience as defined in their chosen tier.
Interactions with advertised products or third-party links are governed solely by the respective advertiser's terms and privacy policies.

5. Augmented Reality (AR) & Hardware Performance

FreeMenu provides WebAR and interactive camera-driven visualizations to present selected dishes and videos in real-world dimensions.

AR functionality depends on the end-user’s device hardware, camera quality, ambient lighting, and browser WebXR/sensor support. FreeMenu does not guarantee identical rendering across legacy devices.
Users are advised to remain aware of their physical surroundings while using camera-based AR experiences.

6. Cloud Storage & System Fair Usage

Our cloud asset management interface (Cloudflare R2 and Supabase) is provided for hosting restaurant-related graphics, menu PDFs, and 3D visual models.

Users must not misuse the storage pipeline to host malicious scripts, illegal downloads, or non-menu-related bulk archives.
Files exceeding the configured edge upload limit (20 MB per asset) may be rejected automatically.

7. Intellectual Property

The platform architecture, design templates, underlying codebase, UI styling, and FreeMenu branding are the exclusive intellectual property of FreeMenu. You may not copy, reverse-engineer, distribute, or create derivative works from the platform without explicit written authorization.

8. Service Availability & Modifications

We strive to maintain maximum platform uptime; however, FreeMenu does not warrant uninterrupted, error-free service during network outages, system maintenance, or third-party cloud carrier downtime. We reserve the right to update, modify, or retire features with or without notice.

9. Limitation of Liability

To the maximum extent permitted under applicable law, FreeMenu and its operators shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from lost business, menu downtime, incorrect customer billing by restaurants, or third-party advertising interactions.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any legal dispute, claim, or controversy arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in Delhi, India.

11. Contact Information

For questions, legal notices, or merchant support regarding these Terms and Conditions, please reach out to our administrative team:

Platform: FreeMenu (freemenu.in)
Email: athravsharma2828@gmail.com
Support Helpline: +91 7091924949
Operating Location: Delhi, India